Booking conditions

These conditions apply to the short courses booked through studyingirona.org: Un Dia a Girona, Girona Essentials, Catalan & the Costa Brava, the festival weeks, Pedals & Paraules and private short courses. Year-round courses follow the general conditions of Up! idiomes.

Who we are

  • Organiser: Summer Up, S.L. (Up! idiomes)
  • Tax number (CIF): B17721127
  • Address: Passeig General Mendoza, 7, principal, 17002 Girona
  • Phone: +34 972 21 23 54

1. How to book

  • Send a booking request through the booking form, by phone or on WhatsApp. A request is not yet a booking.
  • We confirm availability, the final price and the programme in writing, usually within 24 hours.
  • Your booking is confirmed when you pay the deposit shown in our confirmation. The balance is due before the course starts, on the date given in the confirmation.
  • Prices and programmes on the website are indicative. The price and programme that apply are the ones we confirm to you in writing.

2. Payment

  • Courses are paid in advance, using the secure payment link or the bank details in our confirmation.
  • Any bank charges, including those caused by a returned payment, are paid by the student.

3. If you cancel

Please tell us in writing, through the booking form or on WhatsApp. The refund depends on how long before the start date we receive your cancellation:

  • 30 days or more before the start: full refund.
  • Between 30 and 15 days before the start: 50% refund.
  • Less than 15 days before the start, or if you do not come: no refund.

Any bank costs of the refund are deducted, should they apply.

4. Changes and transfers

  • Bookings cannot be transferred to another person or exchanged for a different course.
  • The price of an Un Dia a Girona day is credited if you then book a 5-day course, as stated on the courses page.

5. If we have to make changes

  • Groups need a minimum of 3 students. If a group has fewer, we may cancel it: we will tell you as early as possible and offer you other dates or another course, or a full refund if you prefer.
  • Programmes are adapted to the season, the weather and demand. If an excursion or activity cannot take place, we replace it with one of similar value.

6. During the course

  • Please be punctual: the teacher waits for students for the first 15 minutes of the class.
  • Missed classes and activities are not refunded and cannot be made up later.
  • Private classes can be moved or cancelled without charge with at least 24 hours' notice.

7. Accommodation and travel

  • When accommodation is included, it is provided by the hotel or apartment we confirm to you, under its own house rules.
  • Travel to and from Girona is not included. We recommend travel insurance that covers cancellation, health and personal belongings.

8. Complaints and applicable law

If something is not right, tell us straight away so that we can fix it. Official complaint forms are available at our school. These conditions are governed by Spanish law. If you are a consumer, you keep all the rights that consumer protection law gives you.

Last updated: 3 November 2026

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